Since our products are digital and downloadable, they are considered “used” once downloaded or accessed. Therefore, we generally do not offer refunds on digital product purchases.

However, a refund may be considered under the following conditions:

• You purchased the same product more than once by mistake
• The digital file is corrupted or not working and cannot be fixed after support

If eligible, refunds will be processed within 7 to 10 working days via the original payment method.

⚠️ No refund will be issued for:

• Change of mind after download
• Compatibility issues without trying support assistance
• Inability to use the product due to lack of technical knowledge

All payments for purchases made on Assets Junction are securely processed through Razorpay on behalf of WebNex Global Digital Solutions. In the event of an approved refund, the amount will be processed via Razorpay and credited back to the original payment method used during purchase.

2. Cancellation Policy

Since our products are delivered instantly via download, order cancellation is not possible once the purchase is complete.

If you face a payment error or accidental purchase, please contact our support within 24 hours.

3. Support Before Refund

Before requesting a refund, we highly recommend contacting our support team for assistance:

• We'll help fix file issues, offer alternate formats, or troubleshoot installation.
• You must allow our support team to attempt to resolve the issue before a refund is processed.

📧 Support Email: support@assetsjunction.com

4. Subscription-Based Products (If Applicable)

For any recurring or membership plans (if introduced in future):

• Users can cancel subscriptions anytime before the next billing date.
• No partial refunds for the remaining subscription period.
• Access will continue until the current billing cycle ends.

5. Fraudulent or Abusive Requests

We reserve the right to deny refund requests that appear to be fraudulent, abusive, or violate our terms of service.